Spring Sale!
Save 10% on all orders Coupon Code: SHOP10
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Q&A |
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What is Paws & Woof Avenue RETURN POLICY? At Paws & Woof Avenue, we strive for complete customer satisfaction. If for any reason you not fully satisfied with your purchase, simply return the product to us for store credit, less shipping/handling and a 10% restocking fee.
Please see our Store Policies page for more information.
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How do you SHIP MY ORDER?
We pride ourselves in our speedy shipping procedures. Most items are shipped within 48 hours of the order being placed. We use USPS First Class Priority Mail as our standard shipping method. If you require overnight or specialty shipping, please select your desired the Express Mail shipping method during the checkout procedure.
If any item(s) are out of stock or back-ordered we will notify you prior to shipping the other portion of your order. We can choose to ship what is in stock or wait until the back-ordered items arrive in our facility.
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What are your payment options? We accept all major U.S. credit cards: Visa, MasterCard, American Express, and Discover. We also accept personal checks or money orders. However, no item will ship until payment clears. We retain the right to cancel orders that appear fraudulent or suspect. We will report fraudulent transactions to the proper authorities.
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Do you have a privacy policy that protects my personal information?
Our privacy policy is designed to ensure that any personal information you provide us with will remain private. We only collect personal information such as your name, mailing address, telephone number, email address, credit card number, three-to-four digit security code, and expiration date. We collect information to verify your identity for payment authorization, to ship your order and to contact you about your order status. Your information is used by our employees to process your order. Your address will be shared with the delivery service (USPS) that we use. This shared information includes your street address and possibly your telephone number if delivery is through UPS or FedEx.
Paws & Woof Avenue will never voluntarily sell your personal information to any third party for any reason.
We may send product catalogs, hot sheets, and event notifications to your address and/or email address. This is all done within Paws on Worth Avenue, and none of your information will be shared or sold to anyone outside our company.
If you wish to update your information that we have gathered from you or wish to remove any personal information you have previously provided to us ("unsubscribe"), please send an email to us at christen@pawsonworthavenue.com.
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Is the Paws on Worth Avenue website secure?
The Paws on Worth Avenue website is protected by a 128-bit Secure Socket Layer (SSL). This level of security is enabled upon checkout - your personal information, billing information, and credit card information is guarded by this highest level of online security. While browsing the products and categories on our website, and once the order checkout process is complete, the SSL certificate is disengaged, and no personal information is being sent to or used by Paws on Worth Avenue. Simply put, Paws on Worth Avenue makes every effort to keep your personal and billing information as secure as possible.
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Spring Sale!
Save 10% on all orders Coupon Code: SHOP10
Shipping Charges:
All orders up to $75.00 are shipped for *$5.95*
Free Shipping on $75.00 or more!!!
Spring Sale!
Save 10% on all orders Coupon Code: SHOP10
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